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Kid Safe

Support

Questions, problems, or feedback — a real person reads every message.

Contact us

Email inquiries@zaatar.tech. We reply within 2 business days. Telling us the link you checked and what you expected helps us answer faster.

Frequently asked questions

How does Kid Safe decide if a link is okay?

We open the page, read what's actually on it, and analyse that content with AI. That's why a site can be rated differently from what its name suggests — the verdict is based on the page, not a fixed blocklist.

The verdict looks wrong. What now?

Verdicts are guidance, not a guarantee — AI can be wrong, and sites change. You are always the final judge. Please email us the link and we'll look at it.

How do I block a site in Safari?

Check the link, then tap Block this site in Safari on the verdict. Turn the blocker on once in iOS Settings → Apps → Safari → Extensions → Kid Safe. Blocking applies to Safari; other browsers are not affected.

Why do I only get a few free checks?

Every check costs us an AI page analysis. Free checks let you try the app; Kid Safe Premium removes the limit.

How do I cancel my subscription?

Subscriptions are billed by Apple, so they're cancelled in iOS Settings → your name → Subscriptions → Kid Safe. Cancelling there stops the next renewal. We can't cancel or refund on your behalf — refunds are handled by Apple Support.

How do I delete my data?

Kid Safe has no account. Your check history lives on your device — clear it any time in Settings → Clear history, or delete the app. See the Privacy Policy.